Quickstart

Install the Pleased Chat Widget on your website Setting up inbound emails Setting up outbound emails Inviting teammates Configuring your Chatbot

Topics

Getting Started

Ticket Management

Understanding a ticket Ticket Categories Ticket Page overview

Using the Helpdesk

Using Views Searching for tickets Adding tickets

Creating a Knowledge Base

Knowledge Base
/
Ticket Management

Using the Helpdesk

Using the Helpdesk

Using Views Searching for tickets Adding tickets