[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"initial-data":3,"kb:search:disabled":33,"kb:sectionPath:5:null:en":36,"kb:categories:1:en":37,"kb:brandArticles:1:0:en":53,"kb:categoryDetails:5:en":76},[4,14],{"theme":5,"assets":11},{"color-primary":6,"color-page-bg":7,"color-page-bg-dark":8,"color-content-bg":7,"color-content-bg-hover":9,"color-text-default":10},"#e51728","#ffffff","#121212","#f6f9fc","#0a2540",{"logo":12,"favicon":13},"\u002Fknowledge-base\u002Fpleased-logo.svg","\u002Fknowledge-base\u002Fpleased-favicon.svg",[15],{"name":16,"code":17,"url":17,"displayOrder":18,"isActive":19,"inboundEmailDomains":20,"outboundEmailDomain":20,"publishSettings":21,"id":18},"Pleased","pleased",1,true,"@pleased.com",{"KB":22,"CHATBOT":29},{"publishedLanguages":23,"defaultLanguage":28},[24],{"name":25,"nameLocal":26,"locale":27},"English*","English","en",{"name":25,"nameLocal":26,"locale":27},{"publishedLanguages":30,"defaultLanguage":32},[31],{"name":25,"nameLocal":26,"locale":27},null,{"data":34,"total":35},[],0,[],[38,43,47,51],{"id":39,"brandId":18,"position":39,"title":40,"description":41,"titleTranslated":32,"descriptionTranslated":32,"isActive":19,"language":27,"englishVersion":19,"isInternal":42},3,"Getting Started","Getting Started with Pleased",false,{"id":44,"brandId":18,"position":44,"title":45,"description":46,"titleTranslated":32,"descriptionTranslated":32,"isActive":19,"language":27,"englishVersion":19,"isInternal":42},5,"Ticket Management","Test 2",{"id":48,"brandId":18,"position":49,"title":50,"description":50,"titleTranslated":32,"descriptionTranslated":32,"isActive":19,"language":27,"englishVersion":19,"isInternal":42},17,15,"Creating a Knowledge Base",{"id":49,"brandId":18,"position":48,"title":52,"description":52,"titleTranslated":32,"descriptionTranslated":32,"isActive":19,"language":27,"englishVersion":19,"isInternal":42},"Release Notes",{"content":54,"number":35,"size":72,"totalElements":44,"pageable":73,"last":19,"totalPages":18,"sort":75,"first":19,"numberOfElements":44,"empty":42},[55,58,61,64,68],{"id":56,"brandId":18,"sectionId":32,"categoryId":39,"categoryName":32,"categoryNameTranslated":32,"title":57,"titleTranslated":32,"position":56,"isDraft":42,"isPromoted":19,"isActive":19,"language":27,"englishVersion":19,"updatedAt":32,"isInternal":32,"includeForAi":32,"expiryTime":32,"priority":42,"isPriority":42},70,"Install the Pleased Chat Widget on your website",{"id":59,"brandId":18,"sectionId":44,"categoryId":32,"categoryName":32,"categoryNameTranslated":32,"title":60,"titleTranslated":32,"position":59,"isDraft":42,"isPromoted":19,"isActive":19,"language":27,"englishVersion":19,"updatedAt":32,"isInternal":32,"includeForAi":32,"expiryTime":32,"priority":42,"isPriority":42},71,"Setting up inbound emails",{"id":62,"brandId":18,"sectionId":44,"categoryId":32,"categoryName":32,"categoryNameTranslated":32,"title":63,"titleTranslated":32,"position":62,"isDraft":42,"isPromoted":19,"isActive":19,"language":27,"englishVersion":19,"updatedAt":32,"isInternal":32,"includeForAi":32,"expiryTime":32,"priority":42,"isPriority":42},72,"Setting up outbound emails",{"id":65,"brandId":18,"sectionId":66,"categoryId":32,"categoryName":32,"categoryNameTranslated":32,"title":67,"titleTranslated":32,"position":65,"isDraft":42,"isPromoted":19,"isActive":19,"language":27,"englishVersion":19,"updatedAt":32,"isInternal":32,"includeForAi":32,"expiryTime":32,"priority":42,"isPriority":42},82,9,"Inviting teammates",{"id":69,"brandId":18,"sectionId":66,"categoryId":32,"categoryName":32,"categoryNameTranslated":32,"title":70,"titleTranslated":32,"position":71,"isDraft":42,"isPromoted":19,"isActive":19,"language":27,"englishVersion":19,"updatedAt":32,"isInternal":32,"includeForAi":32,"expiryTime":32,"priority":42,"isPriority":42},104,"Configuring your Chatbot",93,10,{"sort":74,"offset":35,"pageNumber":35,"pageSize":72,"paged":19,"unpaged":42},{"sorted":19,"empty":42,"unsorted":42},{"sorted":19,"empty":42,"unsorted":42},{"category":77,"sections":78,"articles":86},{"id":44,"brandId":18,"position":44,"title":45,"description":46,"titleTranslated":32,"descriptionTranslated":32,"isActive":19,"language":27,"englishVersion":19,"isInternal":42},[79,83],{"id":80,"title":81,"brandId":35,"categoryId":35,"position":35,"description":82,"isActive":19,"language":27,"englishVersion":19},-1,"Category Articles","",{"id":84,"brandId":18,"categoryId":44,"parentSectionId":32,"position":84,"title":85,"description":85,"titleTranslated":32,"descriptionTranslated":32,"sections":32,"articles":32,"isActive":19,"language":27,"englishVersion":19,"isInternal":42},16,"Using the Helpdesk",[87,91,95],{"id":88,"brandId":18,"sectionId":32,"categoryId":44,"categoryName":32,"categoryNameTranslated":32,"title":89,"titleTranslated":32,"position":88,"isDraft":42,"isPromoted":42,"isActive":19,"language":27,"englishVersion":19,"updatedAt":90,"isInternal":42,"includeForAi":19,"expiryTime":32,"priority":42,"isPriority":42},109,"Understanding a ticket","2026-09-17T14:16:44.000+00:00",{"id":92,"brandId":18,"sectionId":32,"categoryId":44,"categoryName":32,"categoryNameTranslated":32,"title":93,"titleTranslated":32,"position":92,"isDraft":42,"isPromoted":42,"isActive":19,"language":27,"englishVersion":19,"updatedAt":94,"isInternal":42,"includeForAi":19,"expiryTime":32,"priority":42,"isPriority":42},110,"Ticket Categories","2026-09-17T15:15:26.000+00:00",{"id":96,"brandId":18,"sectionId":32,"categoryId":44,"categoryName":32,"categoryNameTranslated":32,"title":97,"titleTranslated":32,"position":96,"isDraft":42,"isPromoted":42,"isActive":19,"language":27,"englishVersion":19,"updatedAt":98,"isInternal":42,"includeForAi":19,"expiryTime":32,"priority":42,"isPriority":42},111,"Ticket Page overview","2026-09-18T13:36:12.000+00:00"]